Secure Wireless in Costa Rica (and Elsewhere)

I have wanted to cover this topic for some time as I get a lot of questions from people who use a wireless connection (inalámbrico(a)) to access the Internet. This post will be a bit long… be patient.  It will be worth it.

There was no wireless when I arrived here many years ago  and just a few hotspots (wireless locations) until maybe 2-3 years ago. Since then, wireless has “gone viral” and has become available in numerous locations, especially in the central valley around San Jose. Nearly every hotel offers wireless and/or direct connects in the rooms. Internet cafes offer wireless as do bagel shops and pizza parlors.  More and more people are getting familiar with wireless both for home and for “on-the-road” use and they ARE using it.  A lot!

Sadly, the vast majority of the people I deal with think wireless is is a reliable, convenient, safe and secure form of communications. Reliable and convenient? Maybe. Safe and secure? Absolutely 100% NOT.

This is one of the topics I cover in my REAL Costa Rica Tour, and it is so very important, I have decided to add it here. Also, I cannot cover it sufficiently during a tour, so this will be a reference for my tour clients.

If this topic is of interest to you, (and it should be!), read on.

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Internet & Commmunications in Costa Rica. Peace or War?

For a long time,  the Instituto Costarricense de Electricidad (ICE and pronounced EEEE-SAY) has enjoyed a monopoly on a wide variety of services. The two biggies are communications (cell and home phone service) and Internet connectivity. The end began with the passage and ratification of the Central America Free Trade Agreement (CAFTA) then last year the Ley General de Telecommunicaciones broke monopoly on telephone and internet services in Costa Rica enjoyed by ICE.

A lot of people think that now there will be wholesale changes now that ICE will face competition.  I am not so sure… at least in the short term.  Let’s examine what has been happening. If this topic interests you, read on!

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ICE’s Latest Fiasco

Back in June, I wrote about ICE’s plan to discontinue the TDMA cellular phone system beginning in 2009. I had my doubts that this would happen, but I wrote about it anyway.

Some background for readers. There are two cellular systems here, TDMA being the oldest and the only one the works pretty much all of the time, and the GSM system, that should work better, but does not. In fact, it works poorly at best. Callers often get the “Try again later” message and even when there is cell service, connections are not always stable. In general, TDMA is the way to go though there are a few locations (Dominical, Nosara and Samara come to mind) where the only system that works well is a GSM phone. So you want a TDMA phone? Interestingly, there are no more new TDMA phones available in Costa Rica. Any you buy are reconditioned. Besides… there are no phones lines available anyway. Sheesh!

The plan to discontinue the TDMA system was based on ICE planned upgrading of the current GSM system to the Third Generation GSM known as 3G, a vastly superior communications system (and part of Apple’s new iPhone configuration). It is faster and offers a ton of options including Internet. Of course future success would also be based on having the towers available, etc… but that is a different story.

In any case, ICE’s plans were basically correct and once installed and the tower location issues fixed, it should have allowed for the discontinuation of TDMA and offered users a fine, though more costly, solution. Of course THAT was before ICE sent out the bids to install the new 3G system.

The bids went out and only one company bid the project, Huawei Technologies. Well that would be fine as Huawei is most certainly a capable business partner, but ICE planned a budget of $224 million and Huawei submitted a bid of $580 million. Oops! Did someone make a really big error in calculation? As ICE has a history of poor planning, this would not be a really big surprise. In fact, it appears that (though I cannot confirm this), ICE changed the bid specs in June, 2008 adding 500 terminals to the specs but expecting no increase in cost. Huh? I admit to not knowing what is a terminal… but adding 500 of anything would seem to me to be an additional expense that needed to be considered.

Of the six bidders, FIVE (like the Ericsson de Costa Rica (current provider of one of the country’s two GSM networks), Continuex S.A. (distributor of Samsung in Costa Rica, ZTE Corp. and Nokia Siemens Network) decided not to bid citing fears of not being able to deliver to ICE’s specs.

So now what? Who knows?? The $356 million difference is huge and ICE clearly will have to go back to the planning stage. It seems unlikely they will or even can accept Huawei’s bid. They do not have the funding… or maybe they do!

Just this week, ICE announced that they wish to expand services to other Central American countries. Of course those of you who are skeptics might suggest that ICE put its own house in order before planning such an expansion…. the more pragmatic might just suggest ICE forego expansion and use THAT money to get a good funcional and working GSM system.

As always… more shall be revealed!

The Change to 8 Digit Dialing draws near

On March 20, 2008, how you dial a number in Costa Rica is going to change. This not only affects those of us IN Costa Rica, it also will affect those in foreign lands who make call TO Costa Rica.

If you fall into either of the above categories, by all means read on!

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Safe Internet Banking in Costa Rica

Lately, there have been a goodly number of news articles about people having their money stolen from their Costa Rica bank accounts.

As some of you know, several of my companies here in Costa Rica are “high tech” related, especially the web hosting business where we host thousands of customers world wide. Server and computer security are paramount issues as you might guess.

So when I got a phone call yesterday asking me my thoughts about this rash of Internet bank fraud and seeking advice, I decided rather than answer her question immediately, I would BLOG about it and maybe pass on some ideas for my readers. While this relates to the banking thing, it is really germane to ANY Internet transaction that uses passwords, bank information, credit cards or ANY confidential data.

This will not be a “techy” post. I’ll try to keep it very basic so non-techies can understand what they can do (MUST do) to avoid Internet fraud.

I am sorry, but this will be a long post, but I cannot recommend strongly enough that your read this.

If this topic interests you, read on!

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Time to Make Changes…

… to the look and feel of this Blog.

One of the zillion neat things about using Wordpress as your Blog software is the ability to change the theme (look and feel) of the Blog pretty much any time you get the urge.

The last theme, brownish in nature, was OK, but some folks found hard to read. The prior theme that I really liked (the one with the raindrops on green leaves) was excellent, but after 6 months of trying, I could never get the ’search’ feature to work properly. Searching in a Blog this size is important as there are years of Posts on many different topics. Many people just click one of the Categories that are listed to the right, but that is dependent on the Post author correctly ticking off check marks in all the appropriate categories.

Anyway, while changing a Wordpress theme talkes about 10 seconds, adding back the custom coding on this blog will take days and will most assuredly screw up the site until I fix it! So please be patient if you click here and the display is truly fouled up. Trust that I am all over it! Sadly (or happily), I am buried in work and this Blog must come behind my actual income producing labors.

Love it? Hate it? Could give a hoot? Feel free to leave a comment.

ICE Incapable of Satisfying the Internet Needs of Costa Rica

Wow! Whatta surprise, huh? That was one of the headlines in yesterday’s La Nacion. It seems that once again, our friendly local communications monopoly has been caught totally unawares by the now 15 year old Internet revolution. Apparently, someone in the “strategic planning group” felt that the unprecedented growth of the Internet world-wide simply was not going to affect little old Costa Rica. According to this article, some 36 localities are affected to the point where new connections are very limited.

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Satellite Internet Service in Costa Rica

Internet service is available all over Costa Rica. That is not to say it will be good Internet service, but at least you can connect. If you live outside of the central valley, the chances of getting a high speed connection drop considerably, though in fairness, many of the popular tourist destinations now have some high speed capability.

However, if you live in any of the many hundreds of other cities outside the central valley or the tourist spots, your only option is a telephone modem, or perhaps a (quite poorly working) connection using a GSM cell phone. Either way, you are getting not only a very slow connection speed but often unreliable service as well.

Over the past few years, there have been companies promoting satellite Internet service in Costa Rica. On the surface, this seems like a great idea for those needing a decent connection speed but who prefer to live outside the main population areas.

As I have written in The REAL Costa Rica, these installation are totally illegal in Costa Rica.

If this topic is of interest to you, read on…

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Costa Rica Cell Phone Update

The Instituto Costarricense de Electricidad (ICE) – our friendly local state-run telecommunications monopoly has decided to purchase an entirely new GSM cell phone network rather than expand the current network.

Why is this a big deal? Because with this announcement, we know that it will be at least another year… more likely two-three years before cell phone (telephone) numbers can again be purchased. Believe it or not, this is probably good news.

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Now Get The REAL Costa Rica Blog by Email

I have received several emails from people asking if they could get new posts and updates to The REAL Costa Rica Blog by email. They prefer to receive new Posts by email so as to not have to deal with RSS or visit a ton of blogs to see if anything new has been added.

This turned out to be a pretty simple request thanks to the folks at Feedburner, the company that handles my RSS feeds. Interested? To subscribe, just place your email address in the subsciption form at the top-right. You will immediately receive a verifying email which you must answer. Then you will be all set. The system will send you a copy of any new posts in HTML format at about 6-9 AM CST. No posts? No email.

Prefer a direct link to subscribe? Click Here